FAQ

General

Does ProCollabs support real-time collaborations?

In a word, no. The idea of being able to jam and write tunes in real-time (live) whilst collaborators are located in two different locations is technically challenging and practical only over short distances due to lag/delay being introduced in any two-way audio stream (not to mention reliability - "hello.. can you hear me?!"). On ProCollabs, your collaborators may be located in different countries and therefore will be waking, working, eating, writing, recording, and sleeping at different times of the day. ProCollabs allows members to upload and manage their work in a collaborative project environment where others can later upload and download tracks and work on them at their own convenience, at any time of the day or night. We do, however, offer a live video chat feature for those who want to chat face-to-face and share musical ideas.

Are loops allowed?

Sure, why not? ProCollabs is genre-less, so as long as you are the author or have the necessary permission (e.g. license) to upload and use the loops/samples then certainly the answer is yes.

Can I just upload and promote my own music?

The purpose of ProCollabs is to provide an effective platform for joint work collaborations. Music that gets published in the Music Library should be the result of the collaboration. So if you're looking to just upload and promote your own 'completed' songs then ProCollabs is probably not the best place to be.

Membership

I registered but nothing happened. What's up?

You should be receiving confirmation emails at each step of the registration process when signing up for an account. First, check your spam folder. Email clients often mistake legitimate emails for spam. If this is the issue, be sure to mark our emails as not being spam and add our email address to your contacts. If you still didn't find our email, there is a slim chance that they are getting lost in cyberspace due to the way some anti-spam systems are configured. In these cases, please send us an email directly via our support email and we will try to resolve the issue directly with you.

Can anyone in any country join?

Absolutely! ProCollabs is border-less. In fact, our platform is designed so that songwriters and musicians from all around the world can work together and collaborate no matter what the time of day or night.

I registered but I can't log in. What's up?

Once you have completed the registration process you should receive a couple of emails informing you about how things work. Check your spam if you haven't got any emails so far. The ProCollabs Team has to manually verify every new member application. That means listening to your music and reviewing the bio you provided on registration. This process can take a little time, but we try to complete it within 24 hours. Once your account has been verified, you should receive an email telling you what to do next. In the email, you will have a temporary password which you can use to sign in for the first time. If it's been longer than 24 hours already, feel free to contact us so that we can follow up.

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