I was messing around with Funds & Accounts because I wanted to be ready for my next Work for Hire. I just wanted to see if I could do it, but I am still having problems adding money to my account. I can't figure out how to put in anything over 2 digits. Or it won't allow me to put in anything over two digits. Which means I would have to pay for more invoices than I actually need. For instance, if I wanted $100, I would have to do an invoice for $90, then an invoice for $10, which would cost me $2 for 2 invoices instead of just $1 for 1 invoice. What am I doing wrong?
#2233 Posted Thu 13 Apr, 2017 8:30 pm
I was messing around with Funds & Accounts because I wanted to be ready for my next Work for Hire. I just wanted to see if I could do it, but I am still having problems adding money to my account. I can't figure out how to put in anything over 2 digits. Or it won't allow me to put in anything over two digits. Which means I would have to pay for more invoices than I actually need. For instance, if I wanted $100, I would have to do an invoice for $90, then an invoice for $10, which would cost me $2 for 2 invoices instead of just $1 for 1 invoice. What am I doing wrong?
Originally posted by ShannonB on Thu 13 Apr, 2017
Hi Shannon. I just tried and works fine for me for $100+ .. So, you are on the "Account" page (not the "Funds" page), you go down to the various items list and try to add item #500, which is "Cash Deposit", but it is only letting you type a maximum of "99". Is that right?
Can you tell us what browser you are using? And maybe try in another one just to see. I use Chrome, which works fine for me. If you are still having a problem, can you send a screenshot to support@procollabs.com and we'll dig into it.
Btw. You mentioned the cost. Are you referring to PayPal charges for transferring money?
Cheers!
Can you tell us what browser you are using? And maybe try in another one just to see. I use Chrome, which works fine for me. If you are still having a problem, can you send a screenshot to support@procollabs.com and we'll dig into it.
Btw. You mentioned the cost. Are you referring to PayPal charges for transferring money?
Cheers!
#2234 Posted Fri 14 Apr, 2017 12:40 am
I am using Chrome. I won't be able to screen shot until Wed, so I'll get back to it then. I don't think I was on the page that does Paypal, I was on the page before that that lists all the services, just trying to get the #500. But yes, I was thinking about PayPal when I was trying to figure things out. & yes, I wanted to make sure I knew how to get the money into my ProCollabs account. Does that help, or make things more confusing?
Thanks for getting back to me. I'll restart the conversation Wed, but I wanted to answer you the best I could. Happy Easter, Lee!
Thanks for getting back to me. I'll restart the conversation Wed, but I wanted to answer you the best I could. Happy Easter, Lee!
#2237 Posted Fri 14 Apr, 2017 11:45 am
I am using Chrome. I won't be able to screen shot until Wed, so I'll get back to it then. I don't think I was on the page that does Paypal, I was on the page before that that lists all the services, just trying to get the #500. But yes, I was thinking about PayPal when I was trying to figure things out. & yes, I wanted to make sure I knew how to get the money into my ProCollabs account. Does that help, or make things more confusing?
Thanks for getting back to me. I'll restart the conversation Wed, but I wanted to answer you the best I could. Happy Easter, Lee!
Originally posted by ShannonB on Fri 14 Apr, 2017
Hi Shannon.
Ok, so if you can create the invoice on the "Account" page, and make it for $100+ then you should be good. But let us know if you can't do that or if there is a problem.
Happy Easter!
Ok, so if you can create the invoice on the "Account" page, and make it for $100+ then you should be good. But let us know if you can't do that or if there is a problem.
Happy Easter!
#2238 Posted Fri 14 Apr, 2017 11:48 am
