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Forums > Help > Can't update project image

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I uploaded an image when I created the project, Linus AG, but it never showed up propertly. Instead of the image I uploaded, it shows a black image  I'm now trying to replace it, but it's not working.  When I select upload the picture appears.  But when I hit save, it reverts bakc to the black image.

Again I'm trying to meet the deadline for the another challange :)  Can you help me fix this so I can complete the process to put it in the Music Store?

Thanks,

Paul

#3767 Posted Fri 01 Feb, 2019 11:40 pm

I uploaded an image when I created the project, Linus AG, but it never showed up propertly. Instead of the image I uploaded, it shows a black image  I'm now trying to replace it, but it's not working.  When I select upload the picture appears.  But when I hit save, it reverts bakc to the black image.

Again I'm trying to meet the deadline for the another challange :)  Can you help me fix this so I can complete the process to put it in the Music Store?

Thanks,

Paul

Originally posted by paulelong on Fri 01 Feb, 2019

Hi Paul - that's odd (no pun intended).  Try going back to the cover art area.  Under the current cover art pic (the black image) you should see 'Delete Cover Art.  Press it, then press 'Browse' and select the image you want.  Then press 'Upload and Save Cover Art'. 

If you still see the black image when you're on the project page, try doing a hard refresh by pressing and holding down the control & F5 key.  If you still can't see the image, maybe you can try using another browser to upload your cover art. 

Hopefully that will work, if not, I'll pass this on to Lee for further inspection.  :)

#3768 Posted Fri 01 Feb, 2019 11:55 pm
Linus AG? I can see an image for that. Most likely, it was changing but you could not see it because of your brower cache. Hopefully doing the hard refresh solved it for you. Looks good!
#3769 Posted Sat 02 Feb, 2019 4:30 am
Yes, it's correct now. I uploaded a different version this morning, and it did the same thing. What's weird is that after I update it, t shows the right image. But then I hit save and it revers. I was using Edge, so I'll try chrome next time and see if it's a browser thing.

Now just waiting for sign off from the two other participants. BTW, only one TSTStudio was really involved as he did the mixing. I was trying to work with Zak for lyrics, but we ran out of time. But I did use his melody for a guitar part, so I decided to give him a little credit for that.

Paul
#3773 Posted Sat 02 Feb, 2019 11:26 am

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