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I am trying to consolidate my various accounts to one email account. While trying to change my current email here, I keep getting a generic error. Any ideas why? I add in the new email address twice, then type in the password, then the error pops up.

#3796 Posted Wed 06 Feb, 2019 10:17 am

I am trying to consolidate my various accounts to one email account. While trying to change my current email here, I keep getting a generic error. Any ideas why? I add in the new email address twice, then type in the password, then the error pops up.

Originally posted by Astronut on Wed 06 Feb, 2019

Hi Kevin.

Yes, it looks like you previously had setup an account with another email (presumably the one you are trying to change to). Likely the case that you had left the site and when you came back did not move back into the original account, creating a new one instead. 

I've removed the email in the old account so if you try to change it now it should work.

Let us know if you have any more issues with it. But it should be fine now.

#3797 Posted Wed 06 Feb, 2019 10:40 am

Hi Kevin.

Yes, it looks like you previously had setup an account with another email (presumably the one you are trying to change to). Likely the case that you had left the site and when you came back did not move back into the original account, creating a new one instead. 

I've removed the email in the old account so if you try to change it now it should work.

Let us know if you have any more issues with it. But it should be fine now.

Originally posted by MonkeyC on Wed 06 Feb, 2019

Thank you very much! I appreciate it! :)

#3798 Posted Wed 06 Feb, 2019 11:13 am

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