Music Forums

Forums > Help > Project artwork shows up but doesn't save

No politics. No religion. It's all about the music, people! So keep it clean, polite, and be sure to read our Community Guidelines before posting in the forum.

I'm having trouble getting a photo to save to my project. It lets me choose the file and displays the jpg, but when I click on "save und upload," it returns to the picture of the generic record.

My jpg is 1.9 MB, so that shouldn't be the issue.

The image is an open book and a chess set that reads "Queen's Gambit Accepted." On my only project.
#4449 Posted Tue 30 Mar, 2021 1:04 pm
I'm having trouble getting a photo to save to my project. It lets me choose the file and displays the jpg, but when I click on "save und upload," it returns to the picture of the generic record. My jpg is 1.9 MB, so that shouldn't be the issue. The image is an open book and a chess set that reads "Queen's Gambit Accepted." On my only project.

Originally posted by SnoSpeaks on Tue 30 Mar, 2021

Hi Matthias,

Sometimes it takes a little while for project art to appear after uploading and you can also try refreshing your browser.

It does look like your image is appearing now so you should be all set. ;-)

Drew

#4450 Posted Tue 30 Mar, 2021 1:20 pm

Hi Matthias,

Sometimes it takes a little while for project art to appear after uploading and you can also try refreshing your browser.

It does look like your image is appearing now so you should be all set. ;-)

Drew

Originally posted by DrewRoss on Tue 30 Mar, 2021

Yeah, I found someone talking about it having to be 350 pixels square so I adjusted my jpg and it worked like a charm.

Thanks for messaging about it, though :) Nice to know someone's reading these things.
#4452 Posted Tue 30 Mar, 2021 1:53 pm

Forums > Help > Project artwork shows up but doesn't savePage 1 of 1

Sign-up to reply or leave a comment

Member Sign in




Forgotten Password

Not a member? Sign up

Loading