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Forums > Help > Waveform displaying incorrectly

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Hi Guys,

This is a minor issue, but I'm still trying to figure out what's going on. The last song I submitted to the Music Store (Becoming The Storm) is showing the waveform in a tiny line. This was professionally mastered and should show as such in the wave form. I'll attach pics showing that song vs. every other song I've submitted there. Using the same equipment and nothing has changed on my side.

Thanks,
Jeff

On second thought, having a pain in the ass time trying to attach a screenshot here and getting it to work. Just compare the two songs "Becoming The Storm & Dusk To Night"

#4570 Posted Tue 17 Aug, 2021 2:55 pm

Hi Guys,

This is a minor issue, but I'm still trying to figure out what's going on. The last song I submitted to the Music Store (Becoming The Storm) is showing the waveform in a tiny line. This was professionally mastered and should show as such in the wave form. I'll attach pics showing that song vs. every other song I've submitted there. Using the same equipment and nothing has changed on my side.

Thanks,
Jeff

On second thought, having a pain in the ass time trying to attach a screenshot here and getting it to work. Just compare the two songs "Becoming The Storm & Dusk To Night"

Originally posted by SandmanNK on Tue 17 Aug, 2021

Hi Jeff,

Just had a listen and agree that the waveform looks to be a bit off compared to your other tracks. Good news is the sound appears to be just fine. I wonder if the upload was corrupted and if simply replacing the master might fix this? Let's wait for Lee to chime in on this one before proceeding. ;-)

Drew

#4571 Posted Tue 17 Aug, 2021 3:24 pm

Hi Jeff,

Just had a listen and agree that the waveform looks to be a bit off compared to your other tracks. Good news is the sound appears to be just fine. I wonder if the upload was corrupted and if simply replacing the master might fix this? Let's wait for Lee to chime in on this one before proceeding. ;-)

Drew

Originally posted by DrewRoss on Tue 17 Aug, 2021

Thanks Drew, yeah, sound-wise it sounds like it should, it's just the waveform image. I tried uploading a new version of it with a slightly differently mastered file, but nothing changed. I'll be interested to see what Lee says.

#4572 Posted Tue 17 Aug, 2021 3:34 pm
Jeff, Just curious... Have you tried adding the master to your DAW? Does it look the same in your DAW as on ProCollabs? Drew
#4573 Posted Tue 17 Aug, 2021 3:46 pm

Hi Guys,

This is a minor issue, but I'm still trying to figure out what's going on. The last song I submitted to the Music Store (Becoming The Storm) is showing the waveform in a tiny line. This was professionally mastered and should show as such in the wave form. I'll attach pics showing that song vs. every other song I've submitted there. Using the same equipment and nothing has changed on my side.

Thanks,
Jeff

On second thought, having a pain in the ass time trying to attach a screenshot here and getting it to work. Just compare the two songs "Becoming The Storm & Dusk To Night"

Originally posted by SandmanNK on Tue 17 Aug, 2021

Hey, guys. Yeah, that's curious! 

Well, not sure. It seems to be working, as in, there is a wave form image, just different compared to the others for sure. 

Interesting fact, we recently changed the software that does the wave forms, but that was a couple weeks back and I can see others look fine so not sure that's a factor. 

Would be interested, as Drew suggested, if you load the track up in a DAW and compare with another track to see if the master is just quieter? 

When I get a chance, I'll dig a little more if the that doesn't happen to be the case.

Thanks for pointing it out!

#4574 Posted Tue 17 Aug, 2021 8:07 pm
Jeff, Just curious... Have you tried adding the master to your DAW? Does it look the same in your DAW as on ProCollabs? Drew

Originally posted by DrewRoss on Tue 17 Aug, 2021

It looks normal in my DAW. I also checked it in another WAV editing program and it looked normal there too.

#4575 Posted Tue 17 Aug, 2021 8:33 pm

It looks normal in my DAW. I also checked it in another WAV editing program and it looked normal there too.

Originally posted by SandmanNK on Tue 17 Aug, 2021

I just double-checked the WAV and it has an average LUFS of -11.49/LC & -11.80/RC. Not squashed to hell, but also should be showing as the others. I have other releases in the store in that range that show as one would expect.

#4576 Posted Tue 17 Aug, 2021 8:41 pm
Hey Jeff. Thanks for confirming that. We will have a look around and see if we can come up with any reasoning and see if there's anything we can do to improve it.
#4577 Posted Wed 18 Aug, 2021 11:16 am

I just double-checked the WAV and it has an average LUFS of -11.49/LC & -11.80/RC. Not squashed to hell, but also should be showing as the others. I have other releases in the store in that range that show as one would expect.

Originally posted by SandmanNK on Tue 17 Aug, 2021

Hey Jeff. We've made some tweaks and things should look a little more normal now. 

Thanks for pointing it out!

#4579 Posted Fri 27 Aug, 2021 5:05 pm

Hey Jeff. We've made some tweaks and things should look a little more normal now. 

Thanks for pointing it out!

Originally posted by MonkeyC on Fri 27 Aug, 2021

Looks much better! Thanks Lee :)

#4580 Posted Fri 27 Aug, 2021 6:22 pm

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